Top 7 Vendor Tips for a High-Quality Translation
Our mission at Prime Production is to provide the highest quality translation service to our clients. The commitment to constant evolution within all areas ensures that we are always able to provide the most optimal solution for our client’s at the most competitive price.
To Prime Production, a high-quality translation, is not just translating the text making sure it renders the meaning of the source text, with excellent readability and accurate information, but we work closely with our Vendors to make sure all instructions are clear and understood, ensure a feasible deadline and pair projects with translators who have specialist knowledge in the relevant subject area.
If you are about to send off a document for translation for the first time, here are some tips on how you can help to produce a high-quality translation.
1.Send the Finalised Version of the File – Providing the entire document for translation will allow the Vendor to get an accurate word count, and to identify the subject matter. This will not only give them the opportunity to approach suitable translators with relevant expertise for this project, but it will also give them an idea of how long the document will take to translate, and whether the deadline is feasible.
2.Confirm Deadline – Having a deadline can help a translation company allocate projects and assess if the project can be delivered within the timeframe. For large projects, it may be worth asking your Vendor for sections or chapters to be delivered on a rolling basis. This will give you the opportunity to review the translation and respond to any queries raised, specifically those relating to terminology. Should you send your translation on the same day as the deadline, the Vendor may advise that the project requires an extension, or you may receive a rush translation, which may incur a rush fee.
3.Highlight Un editable Images – An un editable image may be an infographic or a chart which contains text in the source language that cannot be changed into the target language, because it is not the original, editable version. Giving clear instructions on what should be done with un editable images will inform the Vendor whether they should include the additional words within the total word count. Should they require translation, make sure to advise the Vendor what should be done with the additional text, for example, whether the text should be inserted in a bilingual table, which would allow a design team to replicate the un editable images in the target language, or whether the additional text should be inserted as comments in the margin of the document.
4.Confirm Target Audience and Language variants – With regards to the target audience, provide your Vendor with clear instructions. Even though you may have addressed the language combination, it is worth confirming who the readers will be, as this will ensure the translators tailor the translation towards your target audience. For example, should you require a translation from English to Spanish, it is important to state whether the document is for an International Spanish or Latin American audience.
5.Communicate with Project Manager – Make sure you are available to contact via email or telephone so the Project Manager can you keep you informed on the progress of the translation project. Equally, if the translator raises a query related to information within the source document, they will need clear feedback. It is therefore important to be responsive, otherwise linguists may be forced to make important decisions, to the best of their judgement, in order to not affect the deadline.
6.Consider Translators comments – Be willing to listen to your translator’s questions and comments. With a wealth of experience and specialist knowledge, they will pick up on any inaccuracies in information, grammar or spelling, therefore it is always worth considering any feedback raised by the linguists.
7.Provide Feedback – Of course if you are happy or unhappy with a Translation, please make sure to give your Translation Company feedback. This will help a company grown and give us indication if our translators are still providing the high quality service we expect from them. It will also help resolve any issues quickly and professionally and will hopefully encourage more work to be assigned and a long term relationship built between the translation company and the Vendor.
Prime Production Ltd is a one-stop language service provider based in the United Kingdom and Asia. Our Translating, Interpreting and Desktop Publishing services are available 24/7, 365 days a year for a diverse range of international clients. We have a track record of providing language services to tight deadlines at competitive rate, translating close to 2 million words per month, with 95% of our work being based on repeat business. Should you need a document translating, do not hesitate to contact us at firstname.lastname@example.org to discuss your project, and to receive a free, no-obligation quote.